Frequently Asked Questions
Find answers to the most common questions about our services, payments, and security.
Orders
Choose a platform (e.g., Instagram, TikTok), then a service (e.g., followers, likes). Configure the quantity, provide the link to your profile or post, and proceed to payment. The entire process takes about 2 minutes.
Most orders start within 5-30 minutes of payment. Full completion time depends on order size - small orders are completed within an hour, larger ones may take 24-72 hours.
Yes! After placing an order, you'll receive an order number and confirmation email. You can check the status on the 'Order Status' page using your order number and email address.
Yes, you can add services for different accounts and platforms to your cart, then pay for everything in a single transaction.
Payments
We accept BLIK, credit cards (Visa, Mastercard), Przelewy24, and cryptocurrencies (Bitcoin). All payments are processed through secure payment gateways.
Absolutely. All transactions are encrypted with SSL protocol. We don't store your card data - payments are handled by certified TPay operator.
Payment is collected immediately after transaction approval. Service delivery starts automatically once the payment is confirmed.
Yes, we issue VAT invoices upon request. Contact us through the contact form with your order number and invoice details.
Service Security
Yes. Our services are fully safe and compliant with platform guidelines. We don't require access to your account or password. Just provide the link to your profile or post.
We offer a refill guarantee for a specified period (depending on the service). If you notice a drop, contact us - we'll replenish the missing amount for free.
No. Our methods are safe and gradual, making them look natural. We've been in the market for years and haven't had cases of bans related to our services.
Depending on the option you choose, we offer global or geographically targeted accounts. All accounts look authentic and have profile pictures.
Account & Profile
No, never! We only require a link to your profile or post. We don't ask for login credentials and never will.
Yes, in most cases the profile must be public so we can deliver the service. After completion, you can change your privacy settings.
No. Our services are completely discreet. We don't leave any traces or markings. No one will know you're using our services.
Returns & Complaints
A refund is available if the service hasn't started or in case of significant technical issues on our end. Due to the immediate nature of digital services, refunds aren't possible after delivery has begun.
Contact us through the contact form or email, providing your order number and problem description. We respond within 24 hours and handle each complaint individually.
If delivery hasn't started within 72 hours, contact us - we offer a full refund or re-delivery of the service.